A collector is primarily responsible for helping companies manage their cash collections and recoveries from customer and help credit function keep customers credit worthiness in check. A collection recovers overdue payments on accounts. Collectors track debtors down by phone or mail or customer visits and assist them to make payments by negotiating repayment plans, and encouraging them to find alternative payment solutions.
Principal Duties and Responsibilities
Develop and maintain a tracking system of incoming and late payments.
Learn and develop understanding of weekly and monthly collection reports.
Monitor, etimad report to follow up different stages of payments in public hospitals.
Make full use of aging reports and monitor and date late payments
Assist GBS in follow ups in case of no response from customers.
Assist in maintaining customer data in customer master file with local and GBS teams and update as necessary with key contact information from all customers.
Maintain regular and persistent follow ups via emails, phone calls as well personal visits.
Inform debtors of their payment status and timelines for repayment
Negotiate repayment and financial plans as needed
Address questions, complaints, or suggestions
Follow up on late payment notices, monthly SoAs shared by GBS team
Monitor and resolve discrepancies in documentation by liaising with relevant commercial, CS and operations teams.
Update and review all accounts to keep records of payments up-to-date
Represent company when legal action is needed
Inform upper management and leaders when legal action is needed and in place
Resolve legal matters and update records
Report weekly and monthly to GBS and country controller prioritized and progress on due payments from customers.
Expected Areas of Competence
Graduate/Diploma holder with atleast 2 years of experience in similar position preferably in healthcare sector.
Must be Saudi National (Male/Female)
Ability to communicate in English other than Arabic.
Education/Experience Requirements
Graduate/Diploma holder with atleast 2 years of experience in similar position preferably in healthcare sector.
Must be Saudi National (Male/Female)
Ability to communicate in English other than Arabic.
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.