Collector (cl607779)
Riyadh, Saudi Arabia
Job Description
Requisition Number
EMEA09255
Employment Type
Full-time
Location
Riyadh
Job Summary
A collector is primarily responsible for helping companies manage their cash collections and recoveries from customer and help credit function keep customers credit worthiness in check. A collection recovers overdue payments on accounts. Collectors track debtors down by phone or mail or customer visits and assist them to make payments by negotiating repayment plans, and encouraging them to find alternative payment solutions.
Principal Duties and Responsibilities
- Develop and maintain a tracking system of incoming and late payments.
- Learn and develop understanding of weekly and monthly collection reports.
- Monitor, etimad report to follow up different stages of payments in public hospitals.
- Make full use of aging reports and monitor and date late payments
- Assist GBS in follow ups in case of no response from customers.
- Assist in maintaining customer data in customer master file with local and GBS teams and update as necessary with key contact information from all customers.
- Maintain regular and persistent follow ups via emails, phone calls as well personal visits.
- Inform debtors of their payment status and timelines for repayment
- Negotiate repayment and financial plans as needed
- Address questions, complaints, or suggestions
- Follow up on late payment notices, monthly SoAs shared by GBS team
- Monitor and resolve discrepancies in documentation by liaising with relevant commercial, CS and operations teams.
- Update and review all accounts to keep records of payments up-to-date
- Represent company when legal action is needed
- Inform upper management and leaders when legal action is needed and in place
- Resolve legal matters and update records
- Report weekly and monthly to GBS and country controller prioritized and progress on due payments from customers.
Expected Areas of Competence
- Graduate/Diploma holder with atleast 2 years of experience in similar position preferably in healthcare sector.
- Must be Saudi National (Male/Female)
- Ability to communicate in English other than Arabic.
Education/Experience Requirements
- Graduate/Diploma holder with atleast 2 years of experience in similar position preferably in healthcare sector.
- Must be Saudi National (Male/Female)
- Ability to communicate in English other than Arabic.
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Job Detail
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Job IdJD1423624
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRiyadh, Saudi Arabia
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EducationNot mentioned