Collections Agent

Dubai, United Arab Emirates

Job Description

Collections Agent
Job Location : Dubai, United Arab Emirates
Duties & Responsibilities:

  • Contacting clients who have Outstanding debts or payments.
  • Sending payment reminders, invoices, or statements to clients.
  • Negotiating payment plans or settlements with customers who are in arrears.
  • Recording payment information accurately and coordination with Accounts Team on a regular basis
  • Resolving payment discrepancies and addressing customer queries, complaints related to billing and collections.
  • Maintaining accurate and up-to-date records of collection activities.
  • Plan course of action, Investigate and resolve discrepancies
  • Alert superiors of client's unwillingly or unable to pay
Key Skills and Qualifications:
  • Excellent communication and negotiation skills.
  • Strong organizational and multitasking abilities.
  • Attention to detail and accuracy in record-keeping.
  • Knowledge of basic accounting principles and collection procedures.
  • Ability to handle sensitive and confidential information with professionalism.
  • Customer service orientation and the ability to handle difficult situations.
  • Time management skills and the ability to prioritize tasks effectively.
  • Proven experience in Collections Banking sector is preferred.
Salary: AED3,000.00 - AED3,500.00 per month

Skills Required

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Job Detail

  • Job Id
    JD2203639
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned