Job Description

Position

: Collections Executive

Location:

Sharjah, UAE

Experience:

4-5 years of UAE Experience working in Similar role within Manpower Supply/ Constructions/ Large Scale Industries.

License/ Certification:

Required Valid UAE Driving License

About the Role

We are a leading manpower supply company in the UAE, and

collections

form a vital part of our business operations. To strengthen our finance and receivables team, we are seeking an experienced

Arabic-speaking female Collections Executive

. The successful candidate will be responsible for

ensuring timely recovery of outstanding payments, maintaining accurate records, and fostering strong client relationships

. This role requires a professional who can handle sensitive financial discussions with confidence, tact, and persistence.

Key Responsibilities

Client Follow-Up & Recovery

Regularly follow up with clients to ensure timely settlement of invoices. Contact customers via Official office visits, calls, emails etc. Ensure all communications are clear, professional, and solution-oriented.

Negotiation & Dispute Resolution

Engage with clients to resolve disputes and negotiate practical payment arrangements. Ensure all discussions are documented and reported to management.

Coordination with Internal Teams

Collaborate with finance and operations teams to reconcile accounts receivable records. Ensure proper documentation of invoices, payment terms, and approvals. Provide feedback to management regarding client payment trends and risks.

Reporting & Documentation

Maintain accurate and up-to-date records of collection activities. Prepare weekly and monthly reports, including aging analysis of outstanding accounts. Highlight potential default cases and recommend next steps.

Compliance & Professionalism

Ensure all collection practices adhere to company policies and UAE regulations. Handle client interactions with integrity, confidentiality, and professionalism.

Requirements

Languages:

Fluency in

Arabic and English

(spoken & written) is mandatory.

Experience:

Minimum 2-3 years' experience in

collections, accounts receivable, customer service, or debt recovery

(preferably in manpower supply, contracting, or services industry). Preferring female candidates due to requirements of the role. Should be having valid

UAE DRIVING LICENSE

Skills:

Strong communication and negotiation skills. Ability to manage difficult conversations while maintaining professionalism. High attention to detail, accuracy, and organizational ability. Strong reporting and MS Office skills (Excel, Word, Outlook).

Personality Traits:

Persuasive and effective communicator. Professional, proactive, and result-driven. Ability to work independently under pressure.

Preferred Qualifications

Prior UAE experience in manpower supply, contracting, or service sector collections. Knowledge of UAE invoicing, VAT, and payment practices. Experience in handling large volume client portfolios.
Job Types: Full-time, Permanent

Pay: AED4,500.00 - AED5,000.00 per month

Ability to commute/relocate:

Sharjah: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

How many years of UAE experience you have working as Collection Officer?
Experience:

Collections: 4 years (Required)
Language:

Arabic (Required)
License/Certification:

UAE Driving License (Required)
Willingness to travel:

* 25% (Required)