Contact customers via phone, email, or mail to collect outstanding payments.
Monitor accounts to identify overdue balances.
Negotiate payment plans and ensure adherence.
Maintain accurate records of collection efforts and customer interactions.
Resolve billing discrepancies and respond to customer inquiries in a timely manner.
Recommend accounts for legal action or write-offs when necessary.
Collaborate with internal teams (Finance) to manage delinquent accounts.
Prepare and submit regular reports on collection activities and outstanding accounts.
Requirements:
Proven experience as a Collection Officer or in a similar role.
Strong knowledge of debt collection laws and practices.
Excellent communication, negotiation, and interpersonal skills.
High level of integrity and professionalism.
Proficiency in Microsoft Office and financial software (e.g., QuickBooks, SAP, etc.).
Ability to work independently and manage multiple accounts.
High school diploma or equivalent; a degree in Finance, Accounting, or a related field is preferred.
3 years experience collecting officer for Construction Company
Must have Driver License
Job Type: Full-time
Pay: From AED3,000.00 per month
Experience:
Collecting Officer: 2 years (Required)
License/Certification:
* Driver License (Required)
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