Collection Manager
Dubai, United Arab Emirates
Job Description
Job Purpose
- Enhancing collection and reducing the delinquency ratios.
- Designing the collection strategy
- Following up with delinquent customers according to the company\'s policies.
- Developing and implementing effective debt recovery strategies, which may involve employing negotiation tactics, legal actions, or engaging with third-party collection agencies
- Monitoring and analyzing collection data, such as payment trends and collection performance metrics
- Leading and managing a team of collection agents. This includes providing guidance, training, and support to ensure the team achieves set targets and maintains a high level of professionalism in their interactions with customers.
- Ensuring compliance with relevant laws, regulations, and industry best practices governing debt collection
- Reviewing and enhancing existing collection processes, policies, and procedures, identifying opportunities for streamlining operations, increasing efficiency, and minimizing financial losses.
- Bachelor\'s degree from reputable university.
- Collections background is a must.
- Fluent Arabic and excellent English required.
- Team management experience - at least 1 year.
- Knowledge of MS Office.
- Excellent communication skills (written and oral).
- Negotiation and Problem-solving skills.
- Comfortable working with targets.
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Job Detail
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Job IdJD1562469
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned