The Role
Position Overview: As the Head of Collection in the real estate sales sector, your primary responsibility is to lead and manage the collection department, ensuring the effective recovery of outstanding payments and commissions from clients, buyers, and stakeholders within the real estate sales industry. This role demands strong leadership, negotiation skills, financial expertise, and a deep understanding of real estate sales processes. Key Responsibilities: Team Leadership: \xe2\x80\xa2 Lead, mentor, and manage a team of collection specialists and coordinators. \xe2\x80\xa2 Establish clear goals and performance targets for the collection team, regularly monitoring their progress. \xe2\x80\xa2 Provide ongoing training and development opportunities to enhance team performance. Collection Strategy: \xe2\x80\xa2 Develop and implement effective collection strategies and policies specific to real estate sales. \xe2\x80\xa2 Analyze market trends, sales contracts, and commission agreements to tailor collection approaches. \xe2\x80\xa2 Collaborate with other departments, such as sales and legal, to ensure a coordinated approach to collections. Debt Recovery: \xe2\x80\xa2 Oversee the collection of outstanding payments, commissions, and fees from clients, buyers, and partners. \xe2\x80\xa2 Negotiate payment plans and settlements with delinquent parties while preserving positive business relationships. \xe2\x80\xa2 Employ legal remedies when necessary, such as pursuing litigation or using contractual provisions. Reporting and Analysis: \xe2\x80\xa2 Regularly analyze collection data and metrics to identify trends and areas for improvement. \xe2\x80\xa2 Prepare detailed reports for senior management, providing insights into collection efforts and recovery status. \xe2\x80\xa2 Recommend process enhancements and adjustments based on data-driven insights. Compliance and Legal Requirements: \xe2\x80\xa2 Ensure strict compliance with relevant industry regulations and legal requirements related to debt collection. \xe2\x80\xa2 Collaborate with legal counsel or external agencies for complex or legal collection cases. Customer Relations: \xe2\x80\xa2 Maintain open and professional communication with clients, buyers, and stakeholders. \xe2\x80\xa2 Address inquiries, concerns, and disputes promptly and effectively, working to resolve issues amicably. Technology and Tools: \xe2\x80\xa2 Utilize collection management software and tools to streamline processes and enhance efficiency. \xe2\x80\xa2 Stay informed about technology advancements and industry-specific software solutions.

Requirements
Qualifications: \xe2\x80\xa2 Bachelor\'s degree in business administration, finance, or a related field (Master\'s degree preferred). \xe2\x80\xa2 Extensive experience in debt collection, preferably within the real estate sales sector. \xe2\x80\xa2 Proven leadership skills with a track record of successfully managing collection teams. \xe2\x80\xa2 In-depth knowledge of real estate sales practices, sales contracts, and commission structures. \xe2\x80\xa2 Strong negotiation, communication, and interpersonal skills. \xe2\x80\xa2 Familiarity with relevant legal regulations and compliance requirements. \xe2\x80\xa2 Proficiency in collection software and data analytics tools. \xe2\x80\xa2 Exceptional problem-solving and analytical abilities. \xe2\x80\xa2 Attention to detail and strong organizational skills. \xe2\x80\xa2 The Head of Collection in the real estate sales sector is a pivotal role in ensuring the financial stability and profitability of the organization by efficiently recovering outstanding payments and commissions. \xe2\x80\xa2 This role requires a blend of financial expertise, legal knowledge, and leadership capabilities to excel.

About the company
Over the last 10 years, GJ Properties Investments L.L.C. has delivered 15 high-quality real estate projects in Ajman and the Northern Emirates. Our priority is to create living spaces that offer an exceptional quality of life to our customers. Its made us one of the premier luxury real estate developers in the UAE. Our projects are designed and built to industry-leading standards. We work with the best of partners, from architects and interior designers to all the specialist contractors that are involved in the construction of large projects.