Job Description

Overview:

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deiver sustainable growth for your property.
:

The Sales Coordinator - Government & Corporate Segments plays a key role in supporting the Government and Corporate Sales teams across The First Group Hospitality's Dubai hotel portfolio. This position is responsible for ensuring the smooth execution of daily sales operations, facilitating effective communication between clients and internal departments, and assisting with essential account management activities. The ideal candidate is detail-oriented, proactive, and capable of multitasking in a fast-paced hospitality environment.

Sales Support

Prepare proposals, contracts, rate agreements, presentations, and other sales documents for the Government and Corporate Sales teams. Maintain accurate and updated client files, databases, and activity logs within the CRM system. Coordinate site inspections, familiarization trips, client visits, and appointment scheduling. Handle incoming enquiries, prepare quotations, and conduct timely follow-ups with clients. Assist in compiling sales reports, revenue updates, and market intelligence insights.

Administrative Support

Provide day-to-day administrative support for the Sales Office, including filing, documentation, meeting coordination, and general office organization. Manage internal and external correspondence, ensure proper document control, and distribute communication as required. Assist with travel arrangements, expense processing, and departmental scheduling. Liaise with Reservations, Revenue, and Operations teams to ensure accurate information flow and seamless guest handling for Government and Corporate bookings. Perform any additional duties assigned by management.
Desired Skill & Expertise:
Previous experience in a Sales Coordinator or administrative role, preferably within the hospitality industry. Strong organisational skills with the ability to multitask effectively and maintain a high level of attention to detail. Excellent written and verbal communication skills. Proficiency in MS Office applications (Word, Excel, PowerPoint) and familiarity with CRM or hotel systems such as Opera, Delphi, or similar platforms. Ability to work collaboratively with multiple stakeholders in a fast-paced, deadline-driven environment. Customer-focused mindset with a professional, positive, and service-oriented attitude. Fluency in English is essential; knowledge of Arabic is an added advantage. * Prior experience working in the UAE is preferred.