Company Description
Join us at Accor and become a Heartist, letting your heart guide you into a world pulsing with passion.
Our promise: Hospitality is a work of the heart.
We are seeking a dynamic and results-driven Cluster Director of Sales to join our prestigious hospitality group in Dubai, United Arab Emirates. This key leadership role will be responsible for driving sales strategies and revenue growth across multiple properties in the region.
Develop and implement comprehensive sales strategies to maximize revenue across all properties within the cluster
Lead and mentor a high-performing sales team, fostering a culture of excellence and continuous improvement
Analyze market trends and competitive landscape to identify new business opportunities and optimize pricing strategies
Collaborate with property General Managers and corporate leadership to align sales initiatives with overall business objectives
Establish and maintain strong relationships with key clients, partners, and stakeholders
Oversee the creation and execution of innovative sales and marketing campaigns
Monitor and evaluate sales performance, adjusting strategies as needed to ensure targets are met or exceeded
Manage budgets, forecasts, and reporting for the sales department across the cluster
Drive MICE business growth through strategic partnerships and targeted initiatives
Ensure consistent brand standards and guest experience across all properties
Qualifications
Bachelor's degree in Business Administration, Marketing, or related field; MBA or advanced degree preferred
10+ years of progressive sales experience in the hospitality or related industry
Minimum 5 years in a senior sales leadership role, preferably in a multi-property or regional capacity
Proven track record of achieving and exceeding sales targets in luxury market segments
Strong understanding of the hospitality industry, particularly in the Middle East region
Expertise in MICE (Meetings, Incentives, Conferences, and Exhibitions) sales
Exceptional strategic planning and revenue management skills
Outstanding leadership abilities with experience in managing and developing high-performing teams
Advanced negotiation and client relationship management skills
Proficiency in market analysis, budgeting, and forecasting
Excellent communication and presentation skills
Proficient in CRM software and other relevant sales tools
Ability to travel frequently within the cluster region
* Fluency in English; additional languages beneficial
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