Company Description

Hotel Overview of Fairmont Ajman:

Nestled on the cusp of the Arabian Gulf, alongside one of the most spectacular beaches in the United Arab Emirates, is Fairmont Ajman. The 14 story property is situated on the end of the Ajman corniche affording views of the Gulf\xe2\x80\x99s crystal clear waters and white sand beaches. Opened in May 2015, this property features 252 guest rooms and suites, including two story penthouses, 2,000 square meters of meeting space with a grand ballroom offering panoramic sea views, outdoor leisure facilities with a 200 meter stretch of pristine beachfront, as well as a variety of dining facilities, a fitness center and spa.

Hotel Overview of Fairmont Fujairah:

Comprising 181 guest rooms and suites, this luxury sanctuary is Fujairah\xe2\x80\x99s only gallery space resort dedicated to showcasing art pieces from around the globe. Multiple distinct restaurants await your dining pleasure. Using the finest dishes from around the world, each iconic restaurant offers a gastronomic experience that will leave a lasting impression on your palate. A world away from inner city living, the getaway offers a range of recreational activities for guests of all ages, from motorized and non-motorized water sports at the dive center, to child-friendly entertainment at the kids\xe2\x80\x99 club.



Summary of Responsibilities:

• To closely monitor the competition and ensure that the department has a complete understanding of each hotel\xe2\x80\x99s products.
• Establish good business and social relationships with the industry and participate in activities related to public relations in order to further increase sales leads for department as well as Hotels.
• Monitor revenue and costs of the department and assist in developing strategies to maximize profits and minimize costs in conjunction with the Director of Revenue.
• Liaise with Director of Revenue Management to develop pricing strategies and peak season procedures. Ensure that these are reflected in the monthly parameters.
• Responsible to handle a designated market for which he/she will have targets to achieve in corporate room nights. Making sure the Team has the proper tool to achieve the corporate room night\xe2\x80\x99s goals.
• Solicit, negotiate, and book new and repeat business through various efforts (blitz, prospect calls, personal sales calls, referrals, site inspection etc.) to maximize revenues.
• Daily observation and monitoring of Travel Click to identify opportunities and acquire competition accounts.
• Manage the conversion of RFPs.
• Prepare weekly, monthly, quarterly and annual reports as required.
• Assist with compilation of competitive intelligence information.
• Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations.
• Identify and target new markets for the leisure segment.
• Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market.
• Actively participate in prescribed sales training.
• To ensure maximum employee satisfaction. Conduct monthly and annual performance reviews
• Work effectively with all departments to ensure 100% guest satisfaction
• Provides warm service and assist guest according to Fairmont Hotels & Resorts Brand and Service Plus standards.
• Adheres to Fairmont Code of Ethics and promotes all the company Health & Safety policies and procedures to ensure a safe work environment.
• Acts in accordance with the standards conforms to the policies and procedures of Fairmont and its values.

Qualifications

• Bachelor Degree, Business School and/or Hotel School Diploma preferred.
• Minimum five year experience / exposure to corporate sales are a plus.
• Minimum three years experience in a luxury Hotel environment.
• Candidate must have flexible schedule and ability to handle multiple tasks simultaneously.
• Strong leadership, dynamic personality, results oriented, excellent communication and interpersonal skills.
• Professional presentation and the ability to close a sale.
• Must be able to prioritize, organize, be self-efficient and maintain a positive attitude within a very busy environment
• Computer experience at intermediate to advanced level is mandatory with knowledge of Windows 2003 (Excel, PowerPoint and Word, Access) Opera Sales & Catering.
• Proficient in English language (Verbal and written), second language is an asset.

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