Cluster Director Of Revenue

Dubai, United Arab Emirates

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Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Manage demand, forecasting and inventory as it relates to driving revenue opportunity for the hotel
Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
Monitor transient and group booking pace in order to determine pricing and availability controls for all reservation distribution sources
Monitor key indicators of hotel performance and third party intelligence sources to identify revenue opportunities
Liaise with Reservations, Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
Ensures accurate and timely preparation of analytical reports
Play an active role in the strategic plan, marketing plan and budgeting processes
Stay current with industry changes and how it may impact demand
Prepare and present weekly analytical reports

Qualifications

Previous leadership experience within a similar role required
Computer literate in Microsoft Window applications and relevant computer applications required
University/College degree in a related discipline required
Must be extremely detailed oriented
Excellent communication skills, both written and verbal required
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all times

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