Job Description

Cluster Digital Marketing Manager - Accor Hotels - Dubai, UAE
Position Overview
The Cluster Digital Marketing Manager leads the digital marketing and e-commerce strategy across multiple Accor hotels in Dubai. This role is responsible for driving direct revenue growth, strengthening online brand visibility, optimizing digital guest touchpoints, and supporting the ALL - Accor Live Limitless loyalty program, while fully aligning with Accor's commercial objectives and global digital standards.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Digital Marketing and E-commerce
Salary: AED 18000 - 25000 per month
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Lead the development and execution of cluster-level digital marketing and e-commerce strategies in line with Accor brand and commercial guidelines.
Drive direct bookings through hotel websites, Accor platforms, and loyalty channels.
Manage performance across OTAs, metasearch platforms, and third-party digital partners to maximize visibility and revenue.
Plan, execute, and optimize paid digital campaigns across search engines, social media, and display networks.
Oversee website content, accuracy, SEO performance, and conversion optimization for all assigned properties.
Monitor and analyze digital KPIs including traffic, conversion rates, revenue contribution, ROI, and campaign performance.
Prepare regular performance reports with clear insights and recommendations for senior management.
Collaborate closely with Revenue Management, Sales, Marketing, and Operations teams to ensure digital strategies support overall business goals.
Support loyalty acquisition, engagement, and retention initiatives for ALL - Accor Live Limitless.
Manage relationships with digital agencies, technology partners, and Accor central digital teams.
Stay updated on digital marketing trends, hospitality technology, and emerging platforms to continuously enhance performance.
Ideal Profile
Bachelor's degree in Marketing, Communications, Business, or a related field.
Minimum 3-5 years of experience in digital marketing or e-commerce, preferably within hospitality or a multi-property environment.
Strong understanding of hotel distribution, direct booking strategies, SEO, SEM, paid media, and social platforms.
Hands-on experience managing websites, OTAs, digital campaigns, and performance analytics.
Commercially driven with strong analytical and reporting skills.
Excellent communication, stakeholder management, and project coordination abilities.
Ability to manage multiple properties and priorities in a fast-paced environment.
Why Join Us
Be part of a global hospitality leader with more than 45 brands worldwide.
Access continuous learning and development opportunities across Accor's international network.
Work in a strategic cluster role supporting prominent hotels in Dubai.
Contribute directly to digital growth, revenue performance, and guest experience innovation.
About the Company
Accor is a world-leading hospitality group operating over 5500 hotels and 10000 restaurants across more than 110 countries. Guided by the BELIMITLESS philosophy, Accor focuses on people, sustainability, innovation, and creating meaningful experiences for guests and colleagues around the world.
Job Title Cluster Digital Marketing Manager - Accor Hotels - Dubai, UAE
Cluster Digital Marketing Manager - Accor Hotels - Dubai, UAE
Position Overview
The Cluster Digital Marketing Manager leads the digital marketing and e-commerce strategy across multiple Accor hotels in Dubai. This role is responsible for driving direct revenue growth, strengthening online brand visibility, optimizing digital guest touchpoints, and supporting the ALL - Accor Live Limitless loyalty program, while fully aligning with Accor's commercial objectives and global digital standards.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Digital Marketing and E-commerce
Salary: AED 18000 - 25000 per month
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Lead the development and execution of cluster-level digital marketing and e-commerce strategies in line with Accor brand and commercial guidelines.
Drive direct bookings through hotel websites, Accor platforms, and loyalty channels.
Manage performance across OTAs, metasearch platforms, and third-party digital partners to maximize visibility and revenue.
Plan, execute, and optimize paid digital campaigns across search engines, social media, and display networks.
Oversee website content, accuracy, SEO performance, and conversion optimization for all assigned properties.
Monitor and analyze digital KPIs including traffic, conversion rates, revenue contribution, ROI, and campaign performance.
Prepare regular performance reports with clear insights and recommendations for senior management.
Collaborate closely with Revenue Management, Sales, Marketing, and Operations teams to ensure digital strategies support overall business goals.
Support loyalty acquisition, engagement, and retention initiatives for ALL - Accor Live Limitless.
Manage relationships with digital agencies, technology partners, and Accor central digital teams.
Stay updated on digital marketing trends, hospitality technology, and emerging platforms to continuously enhance performance.
Ideal Profile
Bachelor's degree in Marketing, Communications, Business, or a related field.
Minimum 3-5 years of experience in digital marketing or e-commerce, preferably within hospitality or a multi-property environment.
Strong understanding of hotel distribution, direct booking strategies, SEO, SEM, paid media, and social platforms.
Hands-on experience managing websites, OTAs, digital campaigns, and performance analytics.
Commercially driven with strong analytical and reporting skills.
Excellent communication, stakeholder management, and project coordination abilities.
Ability to manage multiple properties and priorities in a fast-paced environment.
Why Join Us
Be part of a global hospitality leader with more than 45 brands worldwide.
Access continuous learning and development opportunities across Accor's international network.
Work in a strategic cluster role supporting prominent hotels in Dubai.
Contribute directly to digital growth, revenue performance, and guest experience innovation.
About the Company
Accor is a world-leading hospitality group operating over 5500 hotels and 10000 restaurants across more than 110 countries. Guided by the BELIMITLESS philosophy, Accor focuses on people, sustainability, innovation, and creating meaningful experiences for guests and colleagues around the world.
Post Details
Job Start Date
Salary from 18000.00
Salary to 25000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required