Job Description

Cluster Digital Marketing Manager - Accor Hotels - Dubai, UAE
Position Overview
The Cluster Digital Marketing Manager is responsible for leading and executing digital marketing and e-commerce strategies across multiple Accor properties in Dubai. This role focuses on driving direct revenue growth, strengthening brand visibility, and optimizing digital guest journeys while aligning with Accor's commercial objectives, digital standards, and the ALL - Accor Live Limitless loyalty ecosystem.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Digital Marketing and E-commerce
Salary: AED 18000 - 25000 per month
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Develop and execute cluster-level digital marketing and e-commerce strategies aligned with Accor brand standards and commercial goals.
Drive direct bookings through hotel websites, Accor digital platforms, and the ALL loyalty program.
Manage and optimize performance across OTAs, metasearch platforms, and third-party digital partners.
Plan, execute, and optimize paid digital campaigns across search, display, and social media channels.
Oversee website content accuracy, brand compliance, and conversion optimization across all properties.
Monitor digital KPIs including traffic, conversion, revenue contribution, and ROI, and prepare actionable performance reports.
Collaborate closely with Revenue Management, Sales, Marketing, and Operations teams to align digital initiatives with business priorities.
Support loyalty acquisition, engagement, and retention strategies for ALL - Accor Live Limitless.
Manage relationships with digital agencies, technology partners, and Accor central digital teams.
Stay updated on hospitality digital trends, emerging technologies, and best practices to continuously improve performance.
Ideal Profile
Bachelor's degree in Marketing, Communications, or a related field.
Minimum 3-5 years of experience in digital marketing or e-commerce, preferably within hospitality or multi-property environments.
Strong knowledge of hotel distribution, direct booking strategies, SEO, SEM, paid media, and social platforms.
Hands-on experience managing websites, OTAs, and digital performance campaigns.
Strong analytical mindset with the ability to translate data into commercial decisions.
Excellent communication, stakeholder management, and project coordination skills.
Ability to manage multiple brands or properties in a fast-paced, performance-driven environment.
Why Join Us
Be part of Accor, a global hospitality leader with more than 45 brands worldwide.
Access continuous learning and career development opportunities across Accor's global network.
Work in a strategic cluster role supporting some of Dubai's most prominent hotel locations.
Contribute directly to revenue growth, digital innovation, and guest experience excellence.
About the Company
Accor is a world-leading hospitality group operating more than 5500 hotels and 10000 restaurants across over 110 countries. With a strong focus on people, sustainability, and innovation, Accor empowers its teams to grow, learn, and create meaningful guest experiences every day under the BELIMITLESS philosophy.
Job Title Cluster Digital Marketing Manager - Accor Hotels - Dubai, UAE
Cluster Digital Marketing Manager - Accor Hotels - Dubai, UAE
Position Overview
The Cluster Digital Marketing Manager is responsible for leading and executing digital marketing and e-commerce strategies across multiple Accor properties in Dubai. This role focuses on driving direct revenue growth, strengthening brand visibility, and optimizing digital guest journeys while aligning with Accor's commercial objectives, digital standards, and the ALL - Accor Live Limitless loyalty ecosystem.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Digital Marketing and E-commerce
Salary: AED 18000 - 25000 per month
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Develop and execute cluster-level digital marketing and e-commerce strategies aligned with Accor brand standards and commercial goals.
Drive direct bookings through hotel websites, Accor digital platforms, and the ALL loyalty program.
Manage and optimize performance across OTAs, metasearch platforms, and third-party digital partners.
Plan, execute, and optimize paid digital campaigns across search, display, and social media channels.
Oversee website content accuracy, brand compliance, and conversion optimization across all properties.
Monitor digital KPIs including traffic, conversion, revenue contribution, and ROI, and prepare actionable performance reports.
Collaborate closely with Revenue Management, Sales, Marketing, and Operations teams to align digital initiatives with business priorities.
Support loyalty acquisition, engagement, and retention strategies for ALL - Accor Live Limitless.
Manage relationships with digital agencies, technology partners, and Accor central digital teams.
Stay updated on hospitality digital trends, emerging technologies, and best practices to continuously improve performance.
Ideal Profile
Bachelor's degree in Marketing, Communications, or a related field.
Minimum 3-5 years of experience in digital marketing or e-commerce, preferably within hospitality or multi-property environments.
Strong knowledge of hotel distribution, direct booking strategies, SEO, SEM, paid media, and social platforms.
Hands-on experience managing websites, OTAs, and digital performance campaigns.
Strong analytical mindset with the ability to translate data into commercial decisions.
Excellent communication, stakeholder management, and project coordination skills.
Ability to manage multiple brands or properties in a fast-paced, performance-driven environment.
Why Join Us
Be part of Accor, a global hospitality leader with more than 45 brands worldwide.
Access continuous learning and career development opportunities across Accor's global network.
Work in a strategic cluster role supporting some of Dubai's most prominent hotel locations.
Contribute directly to revenue growth, digital innovation, and guest experience excellence.
About the Company
Accor is a world-leading hospitality group operating more than 5500 hotels and 10000 restaurants across over 110 countries. With a strong focus on people, sustainability, and innovation, Accor empowers its teams to grow, learn, and create meaningful guest experiences every day under the BELIMITLESS philosophy.
Post Details
Job Start Date
Salary from 18000.00
Salary to 25000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required