THE POSITION

To manage the overall operations of the restaurants and Bar in Adagio Aparthotel & Ibis Styles Dubai Deira , following established objectives for the highest standards in professional management and administration as well as in effective and fair personnel development.

KEY ROLES & RESPONSIBILITIES

• Motivate, discipline, direct and supervise the work of all Heartist in the restaurants
• Develop and maintain training programs to ensure a high degree of staff professionalism
• Manage day-to-day operations of the restaurants
• Handle complaints and make effective service recovery
• Ensure standards are being followed in accordance with Accor and F&B policies and procedures
• Ensure all Heartist have full product knowledge
• Regularly inspect food & beverage quality
• Follow established and proper Accounting procedures
• Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly
• Conduct daily roll plays and ensure Heartist adhere to grooming standards
• Develop maintenance schedules
• Liaise with stewarding on inventory and breakage control
• Maintain daily log book maintaining clear and concise information on the operations.
• Establish guest database with preference records of regular guests
• Schedule Heartist to maintain Hotel\xe2\x80\x99s service standards within budgeted labour costs
• Assign responsibilities to subordinates and conduct regular performance checks
• Implement weekly cleaning schedules for operating equipment
• Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department
• Control stock of all equipment in the restaurants
• Constantly monitor staff\'s appearance, attitude and degree of professionalism

PERSONAL ATTRIBUTES

• Excellent reading, written and oral proficiency in English
• Experienced in all aspects of restaurant service
• Must be well-presented and professionally groomed at all times
• Excellent leader and trainer with strong motivational skills
• Strong interpersonal skills and attention to detail
• High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination
• Proven organizational skills, able to set and meet deadlines with quality results

QUALIFICATIONS

• Degree in Hotel Restaurant Management or equivalent

EXPERIENCE

• Minimum 1 - 3 years Hotel experience

Accor