Job Description

ABOUT US
Fakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA. With a strong legacy in clinical excellence, research & innovation, and academic integration, Fakeeh Health stands as a testament to our unwavering commitment to delivering holistic, high-quality, and accessible healthcare.
Fakeeh Health includes a network of patient-focused facilities led by our flagship, Fakeeh University Hospital, where Person-Centered Care (PCC) guides both patient and employee experiences. As a Planetree-aligned organization, we foster a supportive and empowering work culture. Our network also includes Fakeeh MediCenters across Dubai for accessible primary care, the tech-enabled Fakeeh Smart Clinic for hybrid physical and virtual care, and Fakeeh DaySurge, focused on minimally invasive, same-day procedures.
Aligned with our organizational values and PCC goals, we value professionals who bring experience in community engagement or corporate social responsibility (CSR), as such backgrounds reflect our shared commitment to meaningful social impact and community upliftment.
KEY RESPONSIBILITIES AND DUTIES:
Key Responsibilities:

• Conduct comprehensive psychosocial, social, emotional, and environmental assessments for patients and families.
• Provide counseling and support for crisis management, long-term planning, and decision-making.
• Deliver psychotherapy to individuals, couples, and families as per your licensure.
• Develop individualized intervention and discharge plans in collaboration with the treating team.
• Assess risks (e.g., suicide, abuse, neglect) and initiate safety planning and referrals to appropriate authorities when required.
• Collaborate with the treating team, including psychiatrists, psychologists, nurses, and case managers, to develop comprehensive care plans.
• Ensure all interventions are accurately and timely documented within the electronic medical record.

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Experience:
Qualifications, Experience & Skills:

• Education: BSc in Social Work AND Master's in Social Work.
• Experience: A minimum of 2 years of experience in a healthcare or mental health setting, or two (2) years of experience post qualification in a related field.
• Licensure: Must hold a valid Community Development Authority (CDA) license as a Social Worker.
• Language: Proficiency in English is required, with Arabic proficiency preferred.
• Candidates must have with strong skills in psychosocial assessment, counseling, and psychotherapy , along with expertise in crisis management, risk assessment, and safeguarding. You must also demonstrate excellent communication, empathy, and advocacy skills.
• Must be highly ethical and professional ready to contribute to a culture of Person-Centered care.

OTHERS:
Quality Improvement (Safety, Risk Management):

• Participates in continuous quality improvement projects, and Departmental projects.
• Demonstrate a safe working environment through compliance with Hospital Policy and Procedure regarding safety & infection control.
• Promote and maintain a culture of safety.

Patient Experience:

• Participates in customer service trainings
• Encourages customers to respond to Satisfaction Survey

Conditions:

• The job description is subject to periodic review and may be updated as necessary. All job descriptions are reviewed every 3 years or more often as deemed applicable to ensure they remain relevant.

COMPETENCIES:

• Adaptability & Resilience
• Accountability & Role Understanding with Accreditation Knowledge
• Teamwork and Relationship Building with Cultural Alignment
• Talent Management and Development
• Compassionate and Effective Communication

Skills Required