Clinic Receptionist
Ajman, United Arab Emirates
Job Description
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We are looking for a Clinic Receptionist (Male or Female Arabic Speaker) to play a vital role in providing exceptional care and support to our patients. Apply now to become part of our dedicated healthcare team! RESPONSIBILITIES:
- Greeting Patients: Welcome patients and visitors with a warm and friendly demeanor, ensuring they feel comfortable and attended to upon arrival.
- Appointment Scheduling: Efficiently manage appointment bookings, rescheduling, and cancellations using the clinic\'s scheduling system, ensuring optimal use of time slots and minimizing patient wait times.
- Patient Check-in and Check-out: Collect patient information accurately during check-in, verify insurance details, and handle co-payments. Facilitate smooth check-out processes, ensuring patients have all necessary information and follow-up appointments scheduled.
- Phone and Email Communication: Handle incoming calls and emails professionally, directing inquiries to the appropriate staff members, and providing accurate information regarding appointments, services, and general clinic inquiries.
- Patient Records Management: Maintain patient records confidentially and accurately, ensuring all documentation is up-to-date and complies with privacy regulations.
- Assisting Medical Staff: Coordinate patient flow by communicating effectively with medical staff, ensuring they are informed of patient arrivals and any urgent matters.
- Maintaining Clean and Organized Reception Area: Keep the reception area tidy and organized, ensuring reading materials are stocked, and amenities are readily available for patients.
- Handling Administrative Tasks: Assist with various administrative tasks such as filing, faxing, scanning documents, and ordering office supplies to support the smooth operation of the clinic.
- Cashiering Tasks: Handle monetary transactions accurately, including collecting co-payments, processing payments for services rendered, and providing receipts to patients. Reconcile cash drawer at the end of each shift and maintain proper documentation of financial transactions.
- Excellent Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, colleagues, and other healthcare professionals.
- Customer Service Oriented: Ability to provide exceptional customer service with patience, empathy, and professionalism, even in challenging situations.
- Organizational Skills: Proficient in multitasking and prioritizing tasks effectively in a fast-paced environment to ensure smooth clinic operations.
- Attention to Detail: Ability to maintain accurate records, handle sensitive information securely, and ensure precision in all administrative tasks.
- Basic Accounting Skills: Proficiency in basic arithmetic and ability to handle cash transactions with accuracy and attention to detail.
- Tech-Savvy: Comfortable using computers, electronic health record systems, and office software for appointment scheduling, data entry, and communication.
- Team Player: Willingness to collaborate with colleagues and assist wherever necessary to contribute to a positive work environment and patient experience.
- Flexibility: Adaptability to changing priorities and willingness to work occasional evenings or weekends based on clinic needs.
- Medical Office Experience: Previous experience working in a medical office or healthcare setting is preferred, with knowledge of medical terminology and procedures being advantageous.
- High school or equivalent (Preferred)
- receptionist in UAE: 1 year (Preferred)
- Arabic (Preferred)
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Job Detail
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Job IdJD1648601
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAjman, United Arab Emirates
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EducationNot mentioned