About Fakeeh University Hospital
Fakeeh University Hospital delivers the best possible outcomes for its patients through smart technology and academic strengths. Built on an integrated healthcare model, the hospital brings you the legacy of over four decades of compassionate care \xe2\x80\x93 drawn from the renowned Fakeeh Care group based in Saudi Arabia.

Fakeeh University Hospital is made up of like-minded healthcare providers, working towards a common goal, which is, delivering quality healthcare to people all around the world. Our passionate staff members have years of experience within and outside the country.

Fakeeh University Hospital is a digital hospital, having fully integrated electronic medical records, supporting improvements to the quality and efficiency of healthcare services for patients and the community at large. Additionally, we operate an efficient emergency department

Job Profile:
Customer Service Team Lead should have excellent communication Skills, good strategic thinking, well organized, and target oriented.
Job Responsibilities: Role & Responsibility Customer Service and Communication Quality & Accuracy Attitude & Willingness Education:

Graduation Experience:
Excellent English verbal/written communication skills.

Exposure to / experience with customer service principles

Knowledge of Arabic desirable.

Computer literacy

Medical Terminology / or exposure to medical environment

Previous cashiering experience

Exposure to / experience with CQI / JCI principles

Minimum of 2-3years experience as Customer Service Supervisor

Skills: Competencies:
Continuos Learning and Development
Customer Service
Problem Solving
Supervising Operations
Supervising People
Taking Responsibility
Teamwork
Valuing Diversity