Job Title: Clinic Coordinator

Office/ College: Center for Continuing Education and Enterprises

SUMMARY OF FUNCTIONS:

The Clinic Coordinator is responsible for managing and coordinating the daily operations of the university clinic, ensuring the efficient delivery of healthcare services to patients, doctors, and staff.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Ensuring effective operation of clinical practicums by organizing, supervising & evaluating clinical sites, preceptors & patients.
• Monitoring Patient placements and clinical records.
• Maintaining and obtaining contracts, mandatory legal documentation (license verification, liability insurance, qualifications of preceptors and preceptor orientation etc.).
• Handling communication related to clinic including but not limited to phone, WhatsApp and email.
• Creating and managing assigned databases to ensure complete and accurate information. Compiles reports and communicates data to appropriate stakeholders.
• Ensuring databases are accurate, up-to-date, and easily accessible for relevant stakeholders.
• Promoting the clinic on social media and other platforms.
• Checking stock of equipment and informing management of shortages.
• Receiving patients, assisting them in opening treatment files, and supporting dentists in the efficient management and archiving of patients\' records.
• Using Clinic software to create and manage patients, dentists, schedules, treatments. Etc.
• Working on Insurance software to check eligibility and apply for insurance, handle insurance procedures, claims and payments.
• Collecting payments and logging it on to the university system.
• Performing miscellaneous duties as assigned by the line manager.

QUALIFICATIONS & EXPERIENCE:

• Bachelor\'s degree in healthcare administration, or a related field.
• 1-3 relevant experience in clinic management or healthcare administration.

KNOWLEDGE & SKILLS:

• Excellent English verbal and written communication skills.
• Records maintenance skills.
• Very good skills in Microsoft package.
• Strong interpersonal and communication skills and the ability to work effectively with staff from diverse communities.
• Database management skills.
• Ability to resolve conflicts and address concerns in a professional manner.
• Proficiency in creating and managing databases to store and retrieve information.
• Ability to meet deadlines and manage resources effectively.

WORKING CONDITIONS:

• Work is normally performed in a typical interior/office work environment.
• Limited physical effort is required.
• No or very limited exposure to physical risk.

Ajman University