Client Support Administration

Kuwait, Kuwait

Job Description

ITA International is a different kind of company that moves at the speed of business to ensure mission success for customers, "In The Arena". We leverage subject matter expertise, data analytics and technology to make what may seem impossible, possible.

ITA is seeking an Client Support Administration to join the team in Kuwait.

Please note this opportunity is contingent upon successful contract award, anticipated April 2022. Responsibilities

Work is to be accomplished for the United States Air Force Central Command at Shaw AFB, South Carolina. Direct support will be provided to the 9th Air Force Expeditionary Security Forces Squadron performing Base Security Operations and Support services at Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS. The Contractor shall:- Conduct backing up and restoring of hard drives, and perform system crash recoveries.- Implement physical and computer security measures by assigning, modifying, and deleting passwords and privileges. Provide limited software application assistance for commonly used office automation applications sources from standard Air Force infrastructure support contracts.- Ensure systems are kept up-to-date and compliant according to the Air Force Network Operations Center(AFNOSC). Ensure the required Technical Compliance NOTAM (TCNO)security patches are installed. Check files for corruption, perform initial system diagnostics, format drives, and determine available disk space.- Perform all Client Support Administrator duties, as outlined in DoDD 8570.01M. This will additionally include video-teleconference suite administration, network and computer malfunction isolation and repair, computer system software/hardware configuration, and operation of unclassified and classified computer systems.- Be designated as primary unit IT Equipment Custodian. Ensure unit program IT Equipment management compliance in accordance with AFI 23-101.- Be designated as unit Telecommunications Protection/Emissions Security (TEMPEST) Monitor. Ensure compliance with emissions security program requirements, as outlined in DoDD 8100.02.- Train unit personnel on the operations of secure voice communications equipment.- Be designated as unit SharePoint administrator. Modify and maintain the unit's SharePoint site. Alternate to the TCO (Telephone Communication Officer); duties include managing the installation and maintenance of telephone systems. Provide instruction for the operation and use of secure phones.- Request and coordinate installation and support of communications equipment. Request opening of network trouble tickets with the Communications Focal Point. Unit point of contact for creation and deletion of all network accounts.- Act as unit Information Technology technical advisor and provide support to purchasing agents when new equipment is required for force mission enhancement.- Perform Information Assurance (IA) trainer and program manager duties.- Ensure unit personnel understand network vulnerabilities, limitations, and weaknesses. Act as SIPRNET Account program manager; manage the process of receiving access to Secret electronic data located on secure servers. Qualifications

Candidates must have:- Candidates must have five (5) years of experience in computer systems administration support. - And maintain DoDD 8570 Technical Compliant IAT Level II certification. - Proficiency in SharePoint Administration functions. - Proficiency in DoD Network Account creation process. - Proficiency in non-secure and secure internet protocol network and equipmentoperations. - A current state and Government Driver's License. - Must possess a DoD approved SECRET security clearance to perform duties under this task order.

ITA International is a covered contractor as defined by the Safer Federal Workforce Taskforce. As a covered contractor, all ITA employees - regardless of worksite - must be vaccinated against COVID-19 unless they have been approved for a legally required medical or religious exemption. If you wish to discuss a medical or religious need for accommodation in accordance with the Rehabilitation Act and Title VII of the Civil Rights Act, please contact .

ITA international is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at or email us at .

Regular Full-Time

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Job Detail

  • Job Id
    JD1430473
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuwait, Kuwait
  • Education
    Not mentioned