Job Description

Our client represents the leading digital media platforms across Europe and Asia. It supports their growth as well as drives business results for traditional and native advertisers across 30 markets. Based on an innovative set of technology and performance solutions, seasoned vertical teams, and extensive market know-how, it enables advertisers to connect with their audiences in the most efficient and effective ways, consistently maximizing their ROIs. It is headquartered in the UK and has offices in Austria, Switzerland, Russia, India, Hong Kong, Poland, Estonia, Latvia, Lithuania, Bulgaria, Czech Republic, Croatia, Greece, Hungary, Macedonia, Romania, Serbia, Slovakia, Slovenia, Sweden, Finland, Denmark, Norway, Ukraine, United Arab Emirates, Indonesia, Cambodia, Laos, Myanmar, Malaysia, and Bangladesh. They exclusively represent over 20 media platforms in more than 45 countries worldwide. We are looking for a passionate Client Solutions Manager who can drive our client's growth in Morocco. If you're passionate about working with the key advertisers and agencies on the A to Z of their campaigns; from assistance with campaign creation to optimization, then we invite you to talk to us more about this role! Job Requirements Providing excellent client service for media agencies and direct clients in each stage of the sales process: pre-sales, consulting with campaign set-up optimization, analysis, and creative review Onboarding new clients; upselling the existing ones Understanding the key customer needs and requirements Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives Ensuring the correct products and services are delivered to customers in a timely manner Serving as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Playing an integral part in generating new sales that will turn into long-lasting relationships Candidate Requirements Media agency background or experience in working with media agencies Experience in running performance campaigns on several platforms such as Facebook, Google, and others Solid analytical skills and tools technical expertise (Excel, Google Sheets, Ads Platforms) Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels Excellent organizational skills Fluency in French and English Business proficiency in any other European language is a plus Benefits

Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams. Work with innovative tech solutions Manage the most prestigious agencies and brands