Note: Answering employer listed questions for this position is compulsory. If you do not answer these questions, your application will be rejected automatically. Account Manager
Reports To: Director of Sales. Job Overview Looking for an experienced account manager who has worked on different retail window displays, exhibitions stands and signages. Clients to handle include international brands such as Birkenstock, Charles & Kieth, Ralph Lauren. Account Manager should have good communication skills to coordinate between clients and internal production department, designers and sales manager. Problem-solving skills and networking mindset to be able to work well on projects and hold good client relations. Expected business to handle will be 100,000 per month in sales. Timings & Salary Timings: 9 am \xe2\x80\x93 6 pm, Monday to Saturday Salary: 4,000 AED Base salary + Commission 5% (depending on experience) Responsibilities and Duties \xe2\x97\x8f Responding to all client inquiries. Follow up with estimator to get cost, create and send quotation to client, follow up for LPO and related client meetings. Discuss project with manager and production team, continuous follow up and quality check on project from LPO to delivery. Closing job with invoice to client. \xe2\x97\x8f Account manager should be ablet to maintain good client relations such as responding to emails on time, be available for client meetings and manage client expectations. \xe2\x97\x8f Coordination with production department to make sure project details are correctly communicated and followed. Checking with production to make sure correct instructions followed and quality checks maintained. \xe2\x97\x8f Problem solving mindset to help clients find practical solutions for new projects as well as working with production to find best way to manage client expectations. \xe2\x97\x8f Basica knowledge of design and production elements to be able to communicate clearly with all project aspects including client, estimator, production dept., designers. \xe2\x97\x8f Fair and sincere reporting to sales manager about ongoing jobs and client status. Qualifications \xe2\x97\x8f Minimum Education: College or diploma. \xe2\x97\x8f Experience: 2 - 5 years minimum. \xe2\x97\x8f Specific skills: Excel, email, PPT, knowledgeable about client management, networking, problem solving, basic production knowledge, retail displays, exhibitions, fixtures, events, signages. Job Type: Full-time Salary: AED6,000.00 - AED10,000.00 per month Application Question(s):

• How do you typically handle client inquiries and requests? Briefly describe your process from the initial client contact to project completion.
• Provide an example of a time when you had to find practical solutions for a new project or manage client expectations effectively.
• 4. How would you rate your knowledge of design and production elements, and how have you used this knowledge to communicate effectively with clients, estimators, and production departments in your previous roles?
• What specific tools or software are you proficient in, especially those related to making quotations, emails and presentations for sales proposal, and how have you used them in your previous positions?
• Can you provide examples of your networking experience within the industry? How have your networking efforts contributed to the success of your projects or your ability to secure new clients?
• Describe your approach to handling multiple client projects simultaneously. How do you prioritize tasks and ensure that all projects meet their deadlines and quality standards?
• In your opinion, what are the most critical skills for a successful Account Manager in this role, and how do you believe you possess these skills?
• How would you handle a situation where a client is unhappy with the delivered product or service?
• Please provide examples of projects / jobs you have delivered in this field or similar.

Education:

• Diploma (Preferred)

Experience:

• account management in advertising: 2 years (Required)

Application Deadline: 30/11/2023
Expected Start Date: 01/01/2024