Client Relations Manager

Dubai, United Arab Emirates

Job Description

Role Overview:
The Client Relations Manager will play a key role in identifying and securing new business opportunities for our relocation and moving services. The position focuses on building and maintaining long-term relationships with corporate clients, ensuring Move One is included on their approved vendor lists, and managing ongoing service needs.
Key Responsibilities:
1. New Business Development:

  • Identify and engage with potential corporate clients in need of relocation and moving services.
  • Present Move One's services to prospective clients, ensuring we are added to their approved vendor lists.
  • Develop and execute strategies to secure contracts and win bids for ad hoc relocation needs.
2. Client Relationship Management:
  • Maintain regular contact with existing clients to ensure satisfaction with services.
  • Act as the primary point of contact for clients, addressing inquiries and resolving service issues
  • Foster strong relationships to encourage repeat business and referrals.
3. Account Maintenance:
  • Monitor client accounts, ensuring all services are delivered on time and within scope.
  • Coordinate with internal teams to manage logistics, ensuring seamless service delivery.
  • Regularly review and assess client needs, proposing additional services or improvements.
4. Reporting and Feedback:
  • Track and report on client interactions, sales pipeline, and successful bids.
  • Gather client feedback to inform service enhancements and address areas of improvement

Skills Required

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Job Detail

  • Job Id
    JD2061956
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned