We are seeking a highly organized and detail-oriented
Client Relations Administrator
to join our team in Abu Dhabi. The ideal candidate will have solid knowledge of
PRO and GRO services
, strong
customer relationship management skills
, and the ability to handle
typing and documentation
requirements efficiently. The role demands excellent communication skills in English (Arabic is an added advantage) and the ability to support clients and internal teams with professionalism and accuracy.
Key Responsibilities:
Assist clients with
PRO and GRO services
, including visa processing, labor card applications, Emirates ID, and other government-related services.
Manage and maintain
client records and documentation
in compliance with company and UAE regulations.
Handle
typing services
for government applications, forms, and related documents.
Build and maintain positive
customer relations
, ensuring client queries and requests are addressed promptly and effectively.
Coordinate with government authorities and service centers to facilitate smooth processing of client requirements.
Provide administrative support to the operations team, including data entry, filing, and reporting.
Ensure confidentiality and accuracy in handling sensitive client information.
Requirements:
Proven experience in
PRO/GRO services
within the UAE (Abu Dhabi experience preferred).
Knowledge of UAE labor law, immigration procedures, and related government processes.
Proficiency in
typing and documentation
for Arabic and English government applications.
Strong interpersonal and
customer service skills
.
Excellent command of written and spoken
English
(Arabic language skills are an advantage).
Proficient in MS Office (Word, Excel, Outlook) and general office administration.
Ability to work under pressure, manage priorities, and meet deadlines.
Education & Experience:
Bachelor's degree or equivalent qualification.
Minimum 2-4 years of relevant experience in client administration/PRO services in the UAE.
Benefits:
Competitive salary package.
Employment visa and medical insurance as per UAE law.
Opportunity for professional growth within the organization.
Job Type: Full-time
Pay: AED3,000.00 - AED4,500.00 per month
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