• To welcome the client warmly with a smile, making eye contact, and acknowledge him/her as soon as he/she has entered the store.
• To engage with the client with sincerity
• To make the client feel comfortable by creating a bond through conversation.
• To present the relevant product features and benefits, based on the client needs identified
• during the conversation. Always take the time to share the stories behind each product.
• Customer Relationship Management:
• \xe2\x80\xa2 Call on current & potential clients to establish & maintain client relationship and to inform about new products & services
• \xe2\x80\xa2 Invite the customer to share his details to continue to establish & maintain client relationship and to inform about new products & services.
• Administrative and Visual Merchandising:
• To oversee, under the Store Manager\xe2\x80\x99s or the ASM authority, that:
• The store is always merchandised correctly, and that the products are returned to their
• place after having been shown to a customer.
• The departments are always well stocked.
• The products are well stored or folded in order to prevent any damage.
• Operations:
• To partake in management tasks associated with sales.
• Adhere to the administrative procedures concerning exchanges, returns and
• repairs.
• Be accountable and responsible for ag hoc mission entrusted by the store
• management.
• To share client feedback on products.
• To propose ideas for improving the daily running of the store and the service deliver

Bayt