Client Advisor
Dubai, United Arab Emirates
Job Description
Responsibilities:
- Display a comprehensive knowledge of the products we offer and be able to advise customers on the features and benefits of each.
- Process customer orders, answer inquiries, and solve customer problems.
- Develop an in-depth understanding of customer needs, and be able to provide product recommendations.
- Participate in ongoing training to stay updated on product knowledge.
- Monitor customer satisfaction and quality assurance programs.
- Communicate customer requests and feedback to the team to improve customer service experience.
- Maintain an organized filing system for customer accounts.
- Proven experience in customer service
- Experience in sales or marketing is a plus
- Excellent customer service and communication skills
- Ability to work well in a fast-paced environment
- Ability to think quickly and make quality decisions
- Proficiency in the use of CRM software, and Microsoft Office Suite
- High school diploma or equivalent
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1579618
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:6500 - 7500 per month
-
Employment StatusPermanent
-
Job LocationDubai, United Arab Emirates
-
EducationNot mentioned