Claims Supervisor

Dubai, United Arab Emirates

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In coordination with the Revenue Cycle Manager implements standard operating procedures and guidelines for the Insurance Preapprovals.
Obtaining on time authorizations for the facility as required by insurance companies and TPA\'s dependent upon the plan coverage for all patients.
Handling rejected preauthorization between the facility and the Insurance Companies.
Providing assistance, guidance and coaching support as needed to the team members.
Aligning approval team members performance expectations with organizational goals. Assess staff level and coordinates with Revenue Cycle Manager to meet defined KPIs. Providing fair, constructive, and timely feedback towards performance expectations and goals to the approval team.
Audit both IP and OP Insurance preapproval requests on a regular basis and share audit results with the team members and ensure that performance improvement plans are implemented

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