Role As H&B Claims Supervisor, you will work to manage and monitor client’s claims submissions and claims pre-approvals. You will be in day to day communication liaison with Consultants, Clients, Client Members, Insurers, and Third-Party Administrators. Handling all the pre-approvals for the clients Recording the full details for the clients’ approvals in spreadsheet. Following up on the SLA for the clients’ mails. Contacting the insurance company for following up on the clients’ approvals if exceeding the SLA Contacting insurance companies and / or head of unit for getting major exceptions Supervise the Claims Team. Acts as a referral point and mentor for the team Requirements Bachelor’s degree in medicine or Pharmacy is a must 6-8 years’ experience of insurance claims and pre-approvals handling Excellent Communication Skills Details Oriented Team Player Strong Leadership Skills WTW is an equal opportunity employer
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