Job Description

Job Title: Cisco Call Manager Job Location: Kuwait

This position supports a US Military customer and may have a 24 x 7 support requirement which could include an Extended Workweek (EWW) or Shift Work during other than normal duty hours.

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The Cisco Call Manager is responsible for providing support to the software-based call-processing system. The Cisco Call Manager will work with active VoIP network components; including phones, gateways, conference bridges, transcoding resources, and voicemail boxes. In addition, the Cisco Call Manager shall program Cisco Unified Communications Manager (CUCM) publishers and subscribers in a multi-network topology within the network.

Job Requirements: 7 years of operational experience Detailed knowledge of voice gateways Detailed knowledge of end-to-end QoS and multicast design and implementation Knowledge and familiarity with Cisco IOS-based routers within the ASR 1000, 3900, 3800, and 2800 families; Cisco IOS based switches within the 6500, 4500, and 3750 families Technical documentation skills Network troubleshooting skills and knowledge of network Must be a U.S. Citizen Must be able to successfully pass a pre-employment drug screen and a comprehensive background check US Secret Clearance Security+ Cisco Certified Network Professional (CCNP) Company Benefits: Medical, Dental, and Vision Insurance Health Savings Accounts/Flexible Spending Accounts 401(k) Plan Company-paid Long Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Cell Phone Allowance Shopping discounts through LifeMart/ADP Tuition Reimbursement (after one year)