Cinema Operations Lead, Reel Entertainment
UAE, United Arab Emirates
Job Description
PERFORMANCE DRIVEN CULTURE:
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- Operational Leadership : Oversee the day-to-day operations of the cinema, including ticketing, concessions, and customer service, to ensure a seamless and enjoyable experience for patrons.
- Team Management: Recruit, train, and manage cinema staff, fostering a positive and customer-centric work culture. Provide leadership and guidance to ensure a high-performing and motivated team.
- Customer Service Excellence: Maintain and enhance high standards of customer service to create a positive and memorable cinema experience. Address customer inquiries and concerns in a professional and timely manner.
- Financial Management: Manage the cinema\'s financial performance, including budgeting, revenue optimization, and cost control measures. Implement strategies to maximize profitability and achieve financial targets.
- Programming and Content Management: Collaborate with distributors and studios to curate an engaging and diverse film lineup. Plan and execute promotions, events, and special screenings to attract and retain audiences.
- Facility Maintenance: Ensure the cleanliness, maintenance, and overall presentation of the cinema facility meet high standards. Coordinate with relevant teams for repairs and improvements.
- Marketing and Promotion: Develop and implement marketing strategies to drive attendance, increase ticket sales, and promote loyalty programs. Collaborate with the marketing team to execute effective promotional campaigns.
- Inventory and Concessions Management: Manage inventory levels for concessions, ensuring a sufficient and appealing selection for patrons. Implement efficient ordering and stocking procedures.
- Health and Safety Compliance: Ensure compliance with health and safety regulations, including cleanliness, sanitation, and emergency procedures. Conduct regular training sessions to uphold safety standards.
- Community Engagement: Build and maintain positive relationships with the local community, including schools, businesses, and organizations. Implement community engagement initiatives and partnerships.
- Reporting and Analysis : Generate and analyze reports related to attendance, revenue, and customer feedback. Use data to make informed decisions and implement improvements.
- Point of Sale (POS) Systems
- Digital Cinema Projection
- Audio-Visual Systems
- Ticketing Software
- Technology Integration
- Leadership
- Customer Focus
- Financial Management
- Marketing and Promotion
- Team Management
- Operational Excellence
- Communication Skills
- Problem Solving
- Community Engagement
- Bachelor\'s degree in Business, Hospitality, or a related field.
- Proven experience in cinema or entertainment management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Financial acumen and budget management experience
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Job Detail
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Job IdJD1622686
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUAE, United Arab Emirates
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EducationNot mentioned