1. JOB HOLDER & JOB DETAILS: Job Title:
Chief Technology Officer Reports to:
Chief Executive Officer (CEO) Group:
COO Function:
Information Technology Department 2. JOB PURPOSE: The role is accountable for defining and delivering a new technology vision and strategy for Bank. The CTO will be responsible for as such for the IT strategy and capabilities across the Bank. This includes data analytics, business intelligence, development and support, infrastructure, security and technical services. Reporting to the CEO, the CTO will be responsible for giving oversight and direction to IT and business leaders on strategy, standards and opportunities for shared services, and economies of scale.
The CTO role is a critical contributor to the Bank\xe2\x80\x99s strategy and planning process and will be responsible for IT operations, technology end-to-end, and digital innovation. 3. JOB DIMENSIONS: Revenues/ Budget: Direct Reports:
11 Indirect Reports:
250 FTE\xe2\x80\x99s (UAE); 60 FTE\xe2\x80\x99s (International) 4. ROLE SUMMARY: The role is accountable for defining and delivering a new technology vision and strategy for Bank. The CTO will be responsible for as such for the IT strategy and capabilities across the Bank. This includes data analytics, business intelligence, development and support, infrastructure, security and technical services. Reporting to the CEO, the CTO will be responsible for giving oversight and direction to
IT and business leaders on strategy, standards and opportunities for shared services, and economies of scale. The CTO role is a critical contributor to the Bank\xe2\x80\x99s strategy and planning process and will be responsible for IT operations, technology end-to-end, and digital innovation. Key Challenges and Targets Bank has recently successfully concluded its post-merger integration earlier in the year. Based on a strategic decision, the bank has elected not to invest in major transformation or technology projects throughout the past two years.
This leaves the organization ripe and in material need for major technology investments aimed at upgrading their core systems, elevate their digital platforms and transform their overarching infrastructure.
The Bank is relatively stable and is the largest institution in the UAE market and the region and as such is a critical component to the market\xe2\x80\x99s and region\xe2\x80\x99s financial stability. The technology strategy and its implementation should certainly be made within this context. Responsibilities As a member of the senior management team, the CTO will play a key role in the formulation of the Bank\xe2\x80\x99s business and digital strategy.
\xef\x83\x98 Proactively advise senior management team on the emerging technologies and digital trends that are most relevant to the Bank\xe2\x80\x99s goals and evolving needs.
\xef\x83\x98 Support in determining capital investment parameters, priorities and risk for enterprise-wide IT initiatives to maximize the return on investment.
\xef\x83\x98 Direct the design, planning, implementation and maintenance of the infrastructure that supports the Bank\xe2\x80\x99s operations and business applications.
\xef\x83\x98 Establish metrics for managing IT effectiveness and for measuring the impact of IT on the business.
\xef\x83\x98 Evaluate technology platforms on offer against user needs, both present and future taking into consideration the expected technology advancements for cost effective viable system solution.
\xef\x83\x98 Customize and implement technology solutions purchased to ensure they support the Bank\xe2\x80\x99s operations in a smooth and efficient manner.
\xef\x83\x98 Analyse resource utilization and fine-tune, where necessary, technology landscape to meet the Bank\xe2\x80\x99s specific needs, flexible to cater for future changes. 5. Position Provide leadership, technical guidance and support to overseas units to ensure the smooth functioning of IT centres at international branches.
\xef\x83\x98 Manage all mission critical technology components on an on-going basis to ensure uninterrupted trouble-free data delivery aimed at minimal disruptions to the business and any consequential financial implications.
\xef\x83\x98 Design and implement access controls on the hardware and systems within IT, and in the systems provided to the users, to ensure data integrity and prevent frauds/misuse of the systems.
\xef\x83\x98 Manage strategic relationship with vendors to build consistent, responsive and trusted collaborations in creating value for the Bank.
\xef\x83\x98 Implement technology standards, including adherence to Data Protection Act.
\xef\x83\x98 Ensure that storage, archiving, backup and recovery procedures are functioning correctly.
\xef\x83\x98 Direct the conceptualization, planning, development and testing of new IT solutions and architecture in order to ensure capturing of business requirements (telecom & ICT businesses) and facilitate effective implementation as per defined quality/industry standards and business requirements.
\xef\x83\x98 Set and measure business objectives, targets and support IT strategy executions and provide timely performance reporting based on department KPIs balance scorecards and department roadmaps. Creation and Execution of the ICT Strategy
Lead the delivery of all large-scale and complex ICT projects.
Establish strong partnerships for Bank business leaders, leveraging technology for competitive advantage and greater efficiencies. People Leadership
Build and maintain a high performing and collaborative team.
Increase team engagement in a constantly changing and highly complex environment. Stakeholder and Vendor Management
Proven capability to enable business and IT to coexist.
Strong track record for maintaining highly effective and efficient partnerships.
Manage complex stakeholder relationships. Pivotal Experience & Expertise Execution Orientation
Possess a bias for operational execution.
A grounded technology executive with a sense of urgency and an outcomes orientation.
Change agent and advocate for disruption. Strategy
Strategic and technology thought leadership.
Proven experience in providing a competitive, customer focused technology strategy with timely priorities. Effective at understanding the various business needs and building a group technology strategy that drives growth.
Track record of building long-term strategies while also being able to focus on delivery short- term business needs. Digital Transformation and Delivery
Proven transformational leadership and impact in reputable businesses.
Has managed large operating budgets and delivered large scale and complex portfolios of technology programs.
Has led the retirement of legacy systems.
Business engagement capability and a proven ability to partner in order to truly digitise a business.
Deep industry and technical knowledge of digitisation practices.
Track record of shifting the business to Agile or DevOps and implementing new ways of working. Stakeholder Engagement
Large scale team leadership, including establishing a clear vision and purpose and motivating teams to execute and deliver best-in-class, end to end technology solutions.
Extensive exposure and influence with external and internal stakeholders, including the Group Executives and the Board.
Has led complex vendor relationships and ideally managed major insourcing/outsourcing projects. Career Diversity Has demonstrated diversity in a complex environment throughout their career such as geographic diversity, breadth of technology experience or experience across multiple industries. 6. Leadership Capabilities: Mobilise
Puts Customers First: Understands and shapes customer needs, creates distinctive value for customers and builds deep customer relationships.
Shape Strategy: Anticipates and interprets market changes, envisions the future and decides strategic priorities.
Execute
Build Talent and Teams: Develops talent and strengthens organisational capability.
Drive for Results: Drives execution and builds the necessary capability to succeed. Is willing to \xe2\x80\x9croll up their sleeves\xe2\x80\x9d.
Transform
Disrupt and Challenge: Creates new possibilities from new thinking and generates and leads disruptive change.
Lead Innovation: Experiments and collaborates across boundaries and scale and invests in new ideas, building a culture that values innovation.
Agility
Resilience: Has an ownership mindset and will persist in the face of challenges. Foresight: Capability to simplify complex problems, develops creative solutions. Learning: Is curious, self-aware and open-minded.
ADAPTABILITY: ACTS WITH AUTHENTICITY AND EMPATHY WITH THE ABILITY TO FLEX AND TRANSFORM. 7. QUALIFICATIONS & EXPERIENCE: Minimum Qualification
An advanced degree in a related field, such as computer science, engineering and / or business (MBA) is preferred.
Minimum Experience
15 -20 years of relevant ICT leadership experience.
10 years+ in IT planning / change management.
6 years in multinational organizations at the senior managerial level, managing large and complex ICT functions.
Worked in a global, agile environment.
Advanced people management, team leadership and project management skills and experience
Extensive knowledge of automated systems including software, hardware, telecommunications and in particular, information technology architecture in a banking environment.
Excellent spoken, written and presentation skills.