Job Description

Job Title Others

Description

Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world's largest manmade island and archipelago. This luxurious five-star hotel with 391 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
The Position
To maintain a high standard of all food preparation, service and hygiene in their respective Kitchens, according to the standards required by the management.
KEY ROLES & RESPONSIBILITIES
Quality Standards
Ensure consistency and highest quality in food taste, temperature and presentation
Ensure the quality and cleanliness of all food displays with maximum creativity
Operations
Coordinate all Restaurant / Banquet / food production, and all specific duties to chefs and other staff under his/her supervision
Check all set-ups for restaurant and banquet functions. Responsible for the correct timing during service and that food served is always of the highest standards
Monitor and implement portion control established with the recipe cards and the butcher test minimise waste and spoilage
Check stores and refrigerators and oversee proper storage and recycling of leftovers
Ensure effective communication among the kitchens and with other departments
Work closely with receiving and storeroom to ensure received goods meet Hotel's quality standards specifications
Supervise food tasting sessions and guide chefs for new menu implementation
Attend meetings with Executive Chef to discuss future business strategy and review ongoing action plan progress, and other departmental meetings as required
Update menu recipe cards and menu planning for promotions
Training/ Development
Conduct staff training and on-the-job training on kitchen skills and new menu items
Guide employee orientation for new hires
Ensure staff adhere to hotel regulations re: fire, safety and emergency procedures
Cost Control
Maintain proper controls over purchase orders and requisitions
Monitor monthly food inventory turnover and slow moving items
Ensure purchasing, receiving and all storage are efficiently handled
Review food cost analysis on a daily basis to in line with budget and forecast
Hygiene and Sanitation
Follow HACCP guidelines and ensure that staff comply with HACCP guidelines
Works closely with Chief Steward to monitor and ensure that all cleaning is properly conducted and according to schedule
Staffing / Human Relations
Recommend promotions, transfers of staff to various outlets for Executive Chef approval
Monitor staff schedules for the assigned outlets
Conduct section / departmental meetings and staff daily briefings
Manage staff appraisal process
Responsible for proper efficiency and profitable functioning of the assigned F&B outlets
Others
Assign specific duties to all employees, instruct them in their work and communicate with Executive Chef on all aspects of the kitchen management
Communicate with the Executive Chef on guest-related activities and comments, solving any problems directly, efficiently and effectively to the best of his/her judgment
Attend all meetings which fall under his/her jurisdiction, follow directives given and advises Executive Chef on topics of importance
Recommend to Executive Chef changes in kitchen equipment and organizational structure and relays any recommendations from the rest of the kitchen brigade
Keep ahead of trade practices in the food service industry through trade magazines, competitive surveys and other aids
Prevent the usage of spoiled or contaminated products in any phase of food preparation and prevent unwell employees from taking part in the preparation or handling of food
Build guest loyalty and develop professional relationships with regular guests
Continually improve product and obtain feedback from guest and patrons
PERSONAL ATTRIBUTES
Physically fit
Oral and written fluency in English
Knowledge of other languages and basic understanding of local language preferred
Must have strong culinary experience (international preferred)
Excellent leadership & supervisory skills with a 'hands-on' approach
Positive attitude and high energy level
Motivator & self starter displays initiative & creativity
Team player and team builder
Flexible & adaptable to different working locations
Finance knowledge
QUALIFICATIONS
In-depth culinary knowledge
Completed an internationally recognized apprenticeship, culinary school or certified training program
Apprenticeship or any other culinary certificate/diploma an advantage
EXPERIENCE
Minimum 12 year experience in culinary field with at least 5 years experience in an International Class Hotel or high volume operations of a 5-star caliber

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