Chargé De Clientèle Fès Bilingual Fr Eng
Job Description
We are recruiting bilingual (FR ENG) customer advisors to assist customers in difficulty in a spirit of loyalty and satisfaction by providing a complete and reliable response to their request.
In this context, you will be responsible for : Receiving calls from customers Listening to and diagnosing their needs in order to provide them with the appropriate solution Apply the defined processes and master the use of tools Report any information to identify a malfunction or improve a procedure Contribute to the smooth running of the department Ensure that the qualitative and quantitative objectives set by the management are met
Profile sought: A first experience in customer service is desirable A perfect command of the English and French language (oral and written), A sense of listening and service, A good knowledge of computer tools, Assiduous, involved, punctual We offer: Attractive remuneration (fixed + bonus) Permanent contract from the first day of training; 100% paid training Attractive social benefits Transportation provided upon integration
Like all the positions in our company, this position is open to people with disabilities.
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Job Detail
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Job IdJD1622500
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJnan El Ouard (Arrond.), Fes-Meknes, 30, Morocco, Morocco
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EducationNot mentioned