Find your next role with Adecco! We are the world\'s leading workforce solutions company, offering flexible placement, permanent placement, executive search, Emiratization, outsourcing, and volume hiring services across all sectors.
Adecco Middle East currently hiring a Change Manager for our prestigious end client based in Dubai, UAE.
Experience within complex environments defined by high availability, high transaction rate and geographical complexity.
8+ years in IT Operations within an organization of more than 4000 users with at least 3 years of experience in banking
5+ years\' experience in implementing and maturing ITIL Service Management Processes
3+ years\' experience in Service Delivery reporting and business stake holder management
Technical/Functional:
Expertise in IT Service Management, with a core operations competency
Current experience in establishing or working in a ITIL service management practice.
Strong understanding of ITIL Framework with ITIL v3 foundations certification as minimum and expert / practitioner level of accreditation as ideal
Sound functional and technical understanding of critical application systems and infrastructure services.
Managerial:
Customer oriented work ethic shows ownership and results orientation.
Analytical Thinking, Ability to influence others, leadership, Achievement Orientation and Innovative
Ability to work across organization at all levels.
Ability to influence, coach/mentor and listen to team members and peers.
Sound organizational and management skills, developed in a metrics-based including experience with metrics performance management.
Experience in coordinating, facilitating and influencing management.
Strong verbal presentation and written communication skills with experience in management reporting and presentation.
Experience in contributing to and executing ITIL maturity uplift plans or roadmaps.
If you are interested in this position, please click the APPLY NOW button for immediate employment consideration. We regret that due to volume of response, we can only contact initial successful applicants. If you have not heard from us within 7 days, then your application has been unsuccessful. Adecco is an Equal Opportunities Employer based in Dubai and Abu Dhabi and offers HR solutions for Permanent Recruitment, Emiratization, Executive Search, IT Outsourcing, Temporary Staffing, Visa and Payrolling, PRO services, Adecco Onsite, Assessment Center and Global Mobility business. The Adecco Group is a Fortune Global 500 company headquartered in Zurich, Switzerland and powered by nine global brands: Adecco, Adia, Badenoch & Clark, General Assembly, Lee Hecht Harrison, Modis, Pontoon, Spring Professional and Vettery. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information, kindly visit for more information.