Job Description

Job Information

Date Opened

11/05/2025

Job Type

Full time

Job Opening Status

In-progress

Work Experience

4-5 years

Industry

Technology

City

Dubai

State/Province

Dubai

Country

United Arab Emirates

Zip/Postal Code

337-1500

About Us

Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.

Key Responsibilities:



Perform outbound calls to customers to obtain or update CDD/EDD information and documentation in line with compliance standards.Capture and authorize customer data accurately in the Bank's core and archiving systems to ensure data integrity. Review system data to confirm completeness and consistency with required CDD/EDD documentation. Track outstanding remediation cases and follow up with customers and internal teams to achieve timely closure. Liaise with compliance and operations teams to address CDD/EDD-related gaps and ensure process alignment. Maintain updated records of customer interactions and remediation progress to support audits and reporting. Assist the Team Leader in project coordination and deliverables to ensure compliance objectives are met.


All the above accountabilities included but not limited to any additional/new tasks or responsibilities assigned by the line Manager.

Requirements

Minimum Education required

High School Diploma/Intermediate or bachelor's degree in management, Banking, or Finance

Work Experience

(Please specify minimum number of years and the field in which experience is required)



Minimum of 3 months of work experience

Specified area / field of experience (if required)

Good communication skills English (Arabic preferred).



Foundational knowledge of regulatory compliance and due diligence processes.



Technical proficiency in Microsoft Word, Excel, and PowerPoint.

Benefits