To operate and monitor all systems within the control room in an efficient manner ensuring that all work is undertaken in compliance with security operating procedure, legislation and code of practice/ethics.
To liaise with the police, service providers and internal concerned departments to ensure that appropriate use of the system.
To include all evidential records and witness statements to a standard acceptable to the rules of evidence
To provide an efficient and courteous radio and telephone answering service and deal efficiently with all enquires.
To maintain a secure system for providing data in accordance with the regulations set up by Security Industry Regulatory Agency (SIRA) and to ensure the security of the control room and equipment is maintained at all times.
To maintain the provision of information required by the Authority, Security and to assist the monitoring of the CCTV system in accordance with SIRA regulations and the continuity and admissibility of evidential material.
To be aware of your responsibilities in terms of health and safety including appropriate health and safety training.
Conduct regular checks on all "field" officers to assure they are alert and carrying out their duties efficiently and effectively
Keep tag on movements of staff who are classified as suspects under investigations
Keep peace and order within the premises of the work location in dealing with criminals, trespassers or difficult characters
Conduct regular and periodical checks and take immediate follow-up action on all systems including CCTV system.
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