We are a leading provider of security solutions dedicated to safeguarding our clients\' assets and ensuring the safety of their premises. We utilize state-of-the-art surveillance technology and employ skilled professionals to monitor and respond to security threats effectively. As we continue to expand our operations, we are seeking a vigilant and detail-oriented individual to join our team as a CCTV Operator.

Responsibilities:
Monitor live CCTV feeds and video recordings to observe and identify security breaches, suspicious activities, or unauthorized individuals on the premises.
Conduct routine patrols of designated areas using CCTV cameras, zooming in and out and adjusting camera angles as needed to ensure optimal coverage and visibility.
Alert security personnel and relevant authorities in the event of security incidents, emergencies, or breaches of protocol, and provide timely and accurate information to facilitate response and resolution.
Maintain accurate logs and records of security events, including incident reports, shift summaries, and camera malfunction reports, and ensure compliance with company policies and procedures.
Operate and troubleshoot CCTV equipment, software, and systems to ensure uninterrupted surveillance and optimal performance, and report any technical issues or maintenance requirements to the appropriate personnel.
Collaborate with security team members, supervisors, and law enforcement agencies to coordinate security measures, investigations, and follow-up actions as necessary.
Monitor and enforce compliance with security policies, access control procedures, and regulatory requirements to protect assets and mitigate risks to personnel and property.
Maintain confidentiality and integrity of sensitive information obtained through surveillance activities and adhere to ethical and legal standards governing surveillance operations.
Stay informed about industry trends, emerging technologies, and best practices in surveillance and security management to enhance effectiveness and efficiency of operations.
Participate in training programs, drills, and exercises to enhance skills, knowledge, and readiness to respond to security threats and emergencies.

Requirements:
High school diploma or equivalent; additional training or certification in surveillance, security operations, or related fields is preferred.
Proven experience as a CCTV operator, security guard, or in a similar role, with demonstrated proficiency in operating surveillance equipment and monitoring systems.
Strong attention to detail and situational awareness, with the ability to identify and assess security risks and respond effectively to changing circumstances.
Excellent communication and interpersonal skills, with the ability to convey information clearly and concisely and collaborate with team members and external stakeholders.
Ability to remain calm and composed under pressure, make sound decisions, and follow established protocols and procedures in emergency situations.
Familiarity with relevant laws, regulations, and industry standards governing surveillance and privacy rights, and commitment to upholding ethical and legal standards.
Proficiency in using CCTV software, video management systems (VMS), and other security technology, with the ability to troubleshoot technical issues and perform basic maintenance tasks.
Physical fitness and ability to stand, sit, and monitor screens for extended periods, and willingness to work rotating shifts, including nights, weekends, and holidays.
Valid security license or certification as required by state or local regulations.

Benefits:
Competitive salary or hourly wage based on experience and qualifications.
Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Opportunities for career advancement and professional development within the organization.
Positive and collaborative work environment with a focus on
teamwork and employee well-being.

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