Job Description

Job Category: Hotel-Security
:
Keeping our guests, colleagues, and property safe is at the heart of True Hospitality. At InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa, we are looking for a CCTV Operator who takes responsibility seriously and understands the importance of vigilance, accuracy, and confidentiality in a luxury resort environment.
A little taste of your day-to-day:
Every day is different at IHG, but you'll mostly be:

• Monitor and operate CCTV systems to ensure the safety of guests, colleagues, and property
• Observe, identify, and report any unusual or suspicious activity in a timely manner
• Maintain accurate logs, incident reports, and control room records
• Support security investigations by preserving footage and providing clear information
• Report system faults or equipment issues and follow up until resolved
• Coordinate closely with the Security team and supervisors during daily operations and emergencies
• Ensure all CCTV monitoring follows hotel policies, legal requirements, and confidentiality standards

What We need from you:

• At least 1 year of experience in security, CCTV operations, or a related field
• High school or vocational qualification
• Basic knowledge of safety procedures, local laws, and emergency response
• Strong attention to detail and ability to stay calm under pressure
• Good communication skills and a responsible, professional attitude
• Willingness to work shifts, including nights, weekends, and public holidays

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.

Skills Required