Job Description

Key Responsibilities: -

Customer Service

Responsible for greeting and meeting all customers promptly and politely as they enter the store

Provide customer satisfaction by delivering exceptional customer service

Guide customers throughout the store or to the specific area the customer requests

Develop a clear understanding of all departments, products, make and feature.

After sales service

Manage transactions with customers using cash registers

Scan goods and ensure pricing is accurate

Collect payments whether in cash or credit

Issue receipts, refunds, change or tickets

Redeem stamps and coupons

Cross-sell products and introduce new ones

Effectively deal with customer queries and complaints

Ensure confidentiality with respect to Le Pearl retail/store sales information.

Store Merchandise / Merchandising:-

Maintain a detailed knowledge of the merchandise/ products stocked in the store.

Provide information about the customers(likes, dislikes and opinions) to the department in charge

Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store

Ensure the highest standard of merchandising is maintained in store at all times.

Ensure that all sections are neat & clean. All the items correctly priced

Ensure that the Brand delivers what has been promised to the customer consistently & flawlessly.

Maximizing sales by promoting highest standards of customer service

Requirements: -

Graduate / undergraduate in any discipline

Basic Computer Knowledge

Work experience as a retail cashier or in a similar role in sales

Good math skills

Strong communication and time management skills

Customer satisfaction-oriented

Skills & Capabilities: -

Result Orientation

Proactive

Flexibility

Interpersonal Skills

Team Player

Customer Focus

Soft Spoken

Patience

Interactive

Energetic

Fashion Trend Knowledge

Job Types: Full-time, Contract
Contract length: 24 months

Pay: AED2,000.00 - AED2,500.00 per month