Job Description

Job Category: Retail - Store Sales
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Responsibilities
Greets customers including answering phones and directing customer inquiries to appropriate party.
Answers routine billing questions/issues from customers
Assists in the opening and closing of the store which includes and but not limited to cash handling and deposits.
Completes, processes, and maintains applicable paperwork and records.
Manage the daily till (Cash/Deposit) and till procedures.
Handle goods and deliver them to the clients.
Optimize greeting (Greetings/Department at the end of the sales transaction)
Effectively train and direct the activities of cashier assigned to the front end and set the standard for customer service.
Accurately perform opening and or/ closing functions and maintain cash office files and reports.
Provide on the job training to the junior cashiers.
Accepts cash, cheques, wire transfers or credit cards for payment and completes cheque and credit card transactions according to established procedures and guidelines.
Ensure register/counter areas are neat and stocked with necessary supplies.
Identify prices of goods using memory or scanner
Enter transactions in the cash register and provide customers with the total bill.
Sort and count currency and coins
Issue receipts and change to customers.
Count money at the end and beginning of each shift.
Process credit card and check payments
Perform the duties of customer service representative when required.
Assist in stocking shelves, rotating merchandise, and marking prices.
Open and close tills
Measures of success

• Accuracy
• Processing transactions within the targeted timeframes to ensure smooth checkout flow
• Positive feedback from clients
• Effective collaboration with the sales team, enhancing overall operational success

Experience
Prior experience in a cashier or similar role, preferably in luxury retail
Strong numerical and data entry skills with attention to detail
Excellent interpersonal and communication skills
Ability to handle high-pressure situations with professionalism
About Us:
"Createur, artisan et marchand d'objets de haute qualite, Hermes est, depuis 1837, une maison francaise, familiale et independante qui emploie pres de 25 185 collaborateurs dans le monde. Anime par un esprit d'entreprendre continu et une exigence constante, Hermes cultive la liberte et l'autonomie de chacun grace a un management responsable. L'entreprise perpetue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matieres d'exception. Seize metiers artisanaux irriguent la creativite de la maison dont les collections rayonnent dans pres 300 magasins dans le monde."

Skills Required