Job Description

An immigration case manager provides advocacy and case management services for immigrants.
Are you looking for the kind of opportunity that truly challenges you to use the skills you've worked so hard to build? We can help! We are looking for an experienced case manager with vast experience with the immigration field in UAE. Candidate must have a minimum experience of 2 years in processing visa, related to Canada/ Australia / UK /Europe PR and Work Permit filing. Should also be able to handle Visit, Business and Study Visa. A suitable candidate would -
1) Provide detailed consultation regarding immigration to Canada / Australia/ Europe /Residency programs
2) Develop various sales strategies
3) Pro-actively monitoring, changes of various Immigration regulations
4) Identifying the client's needs by skills and suggest the best available option
5) Meeting clients for submission of documents, explanation of immigration process, procedures, and documentation assistance
6) Processing applications
7) Making online assessment applications for listed occupations
8) Creating online application for Permanent Residence
9) Handling client's queries through email and calls and walk-in
10) Handling complaints in a proper manner and escalate issues if appropriate to the management for further investigation and review
11) Informing clients of the progress of their applications
12) Completion of application forms & preparation of documents for submission
13) Preparing clients visa grant requests for visa stamping
14) Coordinating with designated organizations in Canada for assessment of applicant's educations
15) Dispatching client's documents for further processing of their applications
16) Coordinating with the lawyers for the cases of clients Desired Candidate Profile The Candidate should meet the following requirements: 1. High quality, error free process approach. 2. Ensure that the applications are completed as per the timelines operating procedures. 3. Establish good and flawless report with internal team and applicants. 4. Ability to understand and create process tools. 5. Perfect in Record keeping accordingly. 6. Ability to communicate with ICCRC and update all information accordingly. 7. Excellent problem-solving and customer service skills. 8. Excellent spoken English is a must/ confident/energetic and results-oriented. 9. Thorough knowledge of Immigration Visa Processing for Canada, UK, Poland. 10. Must have experience in Case Filing, Lodging Visa Application, tracking the progress & process of visas for different countries. 11. Give clear accurate information based on the current Immigration & Visa Laws and Policies. Job Types: Full-time, Permanent Salary: AED4,500.00 - AED6,000.00 per month COVID-19 considerations:
Should follow Covid 19 precautions Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)