Coordinate a team of agents and liaise with maintenance and guest services to ensure a wide range of airport operations are handled smoothly and effectively.
Accountabilities
Supervise airport resources and equipment utilization to ensure the efficient and timely execution of operations according with working instructions, safety procedures and policies
Coordinate, control and supervise handling and network operations to ensure compliance with regulations and safety standards
Provide to the team clear operating instructions to ensure activities are timely executed in compliance with regulations and procedures
Manage, coordinate and monitor timeliness and accuracy of operations to ensure alignment with KPIs and external / internal regulations
Monitor and coordinate Etihad Airways? and other airlines? turnaround operations to improve the On Time Performance of the HUB station and ensure compliance with regulations
Monitor and overview extraordinary loading operations, to ensure execution is compliant with regulations and carriers procedures
Conduct briefing and de-briefing sessions on assigned activities to identify and provide advice on areas of improvement
Education & Experience
Minimum High School certification, UAE Driving license and relevant licenses specific to vehicles according to UAE regulations are required, ADP License, ADAS Specific Equipment License are preferred, Ramp/Freighter Handling Courses, basic knowledge of Dangerous Goods and of weight and balance principles is preferred.
Minimum of 3 years experience in relevant field
About Etihad Airport Services
Etihad Airport Services Ground is the sole ground operations handler at Abu Dhabi International Airport. EASG handles a wide variety of ground functions at the capital\'s international airport, from passenger check-in and boarding to baggage handling and aircraft services. All operations are centered around its three main prerogatives: safety and security in all its functions, world class operations for all customer airlines through maximum efficiency and a world class customer experience for all visiting and transiting guests.