Job Description

Cargo Agent - IIQAF

Location:

Dubai, UAE

Employment Type:

Full-Time

Company:

IIQAF GROUP

About Us:

The IIQAF Group of Companies is a global leader in providing services in the Hospitality, Information Technology, Tourism, Insurance, Education, Manpower Supply and Health Care Industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the UK, Canada, Singapore, and GCC

Role Overview:

We are seeking a dedicated and detail-oriented Cargo Agent to join our dynamic team in the Leisure, Travel & Tourism industry. As a Cargo Agent, you will play a crucial role in

ensuring the efficient handling, transportation, and delivery of various cargo materials

. This position requires excellent organizational skills, attention to detail, and a commitment to exceptional customer service. You will collaborate with various stakeholders, including airlines, freight forwarders, and customs officials, to facilitate the smooth movement of goods both domestically and internationally.

Responsibilities:

Process cargo bookings and prepare shipping documentation including air waybills, customs forms, and invoices. Coordinate with airlines, freight forwarders, and ground handling agents to schedule shipments and track cargo movement. Inspect cargo for compliance with safety and security regulations, including hazardous materials handling. Communicate proactively with customers regarding shipment status, delays, or issues. Manage cargo storage and warehouse operations to ensure proper handling and inventory control. Resolve discrepancies and claims related to damaged or lost cargo. Maintain up-to-date knowledge of industry regulations, tariffs, and documentation requirements. Support continuous process improvements to enhance cargo handling efficiency and customer satisfaction.

Requirements:

High school diploma or equivalent; additional certification in logistics or supply chain management is a plus. Previous experience in cargo handling, freight forwarding, or logistics preferred. Strong understanding of air cargo operations, documentation, and regulatory compliance. Excellent organizational and multitasking abilities. Effective communication skills, both verbal and written. Proficiency with cargo management software and Microsoft Office suite. Ability to work collaboratively in a fast-paced, team-oriented environment. Attention to detail and commitment to accuracy.

Qualifications:

Familiarity with IATA regulations and air cargo security protocols. Knowledge of customs clearance procedures and international shipping standards. Basic math skills for calculating weights, volumes, and freight charges. Physical ability to handle cargo and operate warehouse equipment, if required.

Benefits:

Competitive salary with performance-based incentives. Comprehensive health and wellness benefits. Opportunities for professional development and career growth. Collaborative and inclusive work environment. Employee travel discounts and perks within the leisure and tourism industry. Work-life balance with flexible scheduling options.



Job Type: Full-time


Pay: AED 5,500.00 - AED 7,000.00 per month