Job Description

• Will greet all guests as they are being seated, creating a professional and friendly rapport in order to ensure that positive first impression and exceptional standard of service.
• Always greet and welcome guests promptly in a warm and friendly manner.

• Always thank and give fond farewell to guests conveying anticipation for their next visit.

• Assist guest with table reservation.

• Assist guest while seating.

• Ensure guest are serviced within specified time.

• Has a good knowledge of menu and presentation standards.

• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

• Able to answer any questions regarding menu and assist with menu selections.

• Able to anticipate any unexpected guest need and reacts promptly and tactfully.

• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

• Serve food courses and beverages to guests.

• Set tables according to type of event and service standards.

• Record transaction / orders in Point of Sales systems at the time of order.

• Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• In addition to the above a priority of this role will be to closely monitor the consistency of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.

Job Type: Full-time Salary: AED2,000.00 - AED2,800.00 per month Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Head waiter: 2 years (Required)
• F&B: 3 years (Required)

Language:

• English (Required)