Call Centre Agent

Sharjah, United Arab Emirates

Job Description

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  • Answers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures.
  • Performs clerical duties as assigned.
  • Assists in training new hires as directed.
  • Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with missed appointments.
  • Accepts assignments as designated by the Call Centre Supervisor.
  • Adheres to the hospital / departmental policies and procedures.
  • Recognizes the cultural needs of the patients .

  • Answers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures.
  • Performs clerical duties as assigned.
  • Assists in training new hires as directed.
  • Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with missed appointments.
  • Accepts assignments as designated by the Call Centre Supervisor.
  • Adheres to the hospital / departmental policies and procedures.
  • Recognizes the cultural needs of the patients .

High School Diploma or Equivalent

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Job Detail

  • Job Id
    JD1660610
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sharjah, United Arab Emirates
  • Education
    Not mentioned