Call Center Representative

Dubai, DU, AE, United Arab Emirates

Job Description

We are looking for experienced Call Center Agent to join our Team.

Responsibilities:



Contact potential clients in order to increase sales opportunities.

Answer incoming calls and respond to customer's requirements.

Entering and updating client's details into the database.

Maintaining and developing relationships with existing/new clients via telephone calls.

Document all call information according to standard operating procedures.

Managing, tracking and following up on leads by calling them.

Follow up customer calls where necessary.

Complete call logs and reports.

Qualifications and Skills:



Proven experience in a call center or customer service role, preferably within the real estate industry or a similar customer-facing sector.

Strong verbal communication skills with the ability to articulate information clearly and professionally.

Fluency in English is required; additional languages, especially Arabic, are advantageous.

Familiarity with Dubai's real estate market trends, regulations, and property types.

Excellent interpersonal skills and the ability to build rapport with diverse clientele.

Strong organizational skills and attention to detail.

Ability to multitask and handle a high volume of calls while maintaining quality service.

Benefits:



Monthly Salary

Employee Benefits as per UAE law

Supportive& Motivated Team to work with

Job Types: Full-time, Permanent

Ability to commute/relocate:

* Dubai: Reliably commute or planning to relocate before starting work (Required)

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Job Detail

  • Job Id
    JD2109780
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned