Answer customer inquiries via phone or chat
Provide accurate information and resolve issues efficiently
Record customer interactions in the CRM system
Escalate complex calls to supervisors when needed
Meet individual and team performance goals
Qualifications:
High school diploma or equivalent
Prior experience in customer service or a call center is a plus
Clear verbal communication and active listening skills
Basic computer proficiency and typing skills
Ability to work flexible shifts
Job Type:
Full Time
Job Location:
Dubai
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