Call Center Manager
Manama, B13, BH, United Arab Emirates
Job Description
Call Center Manager
We are hiring an experienced
Call Center Manager
with a solid background in managing call center operations within theF&B / Hospitality sector
.Requirements:
Must be currently in Bahrain
Minimum5-10 years of experience
in call center operationsAt least 4-5 years in the same field (F&B / restaurants / delivery operations)
Proven experience in handling: Multi-branch order management Customer complaints & service recovery Aggregators (Talabat, Jahez, Careem, etc.) Call center KPIs, queue handling, and workforce management Strong leadership skills and ability to manage a large team Excellent analytical & reporting skills Ability to improve efficiency, reduce errors, and enhance service qualityOnly shortlisted candidates will be contacted.
We Offer:
Competitive salary Career growth opportunities
To Apply:
Send your CV to:
hr@pastaexpressgroup.com
Job Type: Full-time
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2161678
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationManama, B13, BH, United Arab Emirates
-
EducationNot mentioned