Call Center Manager
BH, Bahrain
Job Description
We are hiring a
Call Center Manager
to lead and develop our call center operations.Requirements:
Must be
currently in Bahrain
. Minimum3 years of experience
in call center management. Strong background in theF&B / restaurant industry
. Hands-on experience inhandling delivery platforms
(Talabat, Jahez, .., etc.). Ability to manage call center KPIs, team performance, customer service quality, and order flow. Strong communication, leadership, and problem-solving skills.Role Overview:
Supervising call center agents and ensuring high-quality customer interactions. Coordinating with outlets, riders, and delivery partners. Managing complaints, peak hours, order accuracy, and service speed. Preparing daily/weekly performance reports and improving efficiency.
Interested candidates may send their CV to:
hr@pastaexpressgroup.com
Job Type: Full-time
Pay: From BD700.000 per month
Work Location: Remote
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Job Detail
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Job IdJD2202559
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBH, Bahrain
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EducationNot mentioned