Call Center Agent / Customer Service Representative

Sharjah, SH, AE, United Arab Emirates

Job Description

About The Company



Intergrande BKC delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Over 22+ years of experience working with the UAE's leading companies, we deploy the industry best tailored manpower services to advance our client success.

About The Job



Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level
Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month

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Job Detail

  • Job Id
    JD1909585
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    31770.0 40229.0 USD
  • Employment Status
    Permanent
  • Job Location
    Sharjah, SH, AE, United Arab Emirates
  • Education
    Not mentioned