We are seeking a motivated and friendly Call Center Representative to join our team in the real estate sector. In this role, you will be the first point of contact for clients, assisting them with inquiries, scheduling appointments, and providing information about our services and properties.
Key Responsibilities:
Answer incoming calls and respond to customer inquiries promptly and professionally.
Provide information about properties, services, and processes related to real estate transactions.
Schedule property viewings and meetings for clients with agents.
Maintain accurate records of customer interactions and transactions.
Follow up with clients to ensure satisfaction and gather feedback.
Collaborate with the real estate team to address client needs effectively.
Qualifications:
High school diploma or equivalent; college degree preferred.
MUST HAVE REAL ESTATE customer service experience.
Strong communication and interpersonal skills.
Ability to handle high call volumes while maintaining professionalism.
Proficient in using phone systems and CRM software.
Detail-oriented with good organizational skills.
Benefits:
Competitive salary with performance incentives.
Opportunities for professional development and growth.
A supportive and dynamic team environment
Job Type: Full-time
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